Lizzie Matthews is retiring from West Cornwall Women’s Aid following decades of service
West Cornwall Women’s Aid (WCWAid) has announced its Chief Executive Officer (CEO) will retire from the role after working within the Violence against Women and Girls (VAWG) sector for more than 20 years. Lizzie started her career in the women’s sector in her mid-20s as a volunteer with Worcester Rape Crisis.
Lizzie first joined WCWAid as Volunteer Coordinator in 2004, before becoming Refuge Manager until 2009. She then worked for two separate VAWG organisations as Project Manager and later as Business Development Manager. She also led the Open Service for women in the criminal justice system. Lizzie rejoined WCWAid in 2018 and was appointed as CEO in June 2021. Throughout this time, she has worked tirelessly to put WCWAid on the map as an organisation campaigning to end violence against women and girls.
Lizzie successfully managed refuge operations through the COVID-19 pandemic, ensuring staff remained on site to support women and children during lockdowns.
As CEO, Lizzie has worked to secure Women’s Aid National Quality Standards Accreditation for the WCWAid and introduced the first Women’s Aid accredited educational group work programme, Power to Change.
She launched Maura Place, a visible community hub supporting women and girls in Penzance and surrounding areas and secured a 10-year delivery contract with Cornwall Council, transforming the refuge from operating without a formal contract to a sustainable, updated service model.
Lizzie has helped WCWAid becoming a lead partner in 16 Days Penzance, an annual community collaboration and established the first formal partnership agreement with The Women’s Centre and Konnect Communities – the Krefta Partnership.
Lizzie said: “It has been my great privilege to lead West Cornwall Women’s Aid for the past four and a half years. I’m very proud of the partnerships we have achieved, of the Women’s Aid accreditation and of the premises renovation that we have recently undertaken with the help of Penzance Town Fund. The campaigning work, as part of 16 Days of Activism Penzance, has been a particular highlight for me, working with passionate individuals and organisations. Most of all, I am proud to have been part of an organisation which has helped so many women and children, and has such wonderful staff and volunteers, as well as a strong board of trustees”
Kirsty Arthur, Chair of the Board of Trustees at West Cornwall Women’s Aid, said: “We are incredibly grateful for Lizzie’s hard work and commitment throughout her career at West Cornwall Women’s Aid. “We want to congratulate and thank her for her decades working to improve the lives for women and girls across Cornwall and beyond and wish her a wonderful and well-deserved retirement.”
To ensure a smooth transition, Gill Pipkin will be taking over Lizzie’s responsibilities on an interim basis and assist the Board with recruiting a long-term CEO.
Lizzie Matthews Biography
WCWAid Career Timeline
September 2004 – Joined WCWAid as Volunteer Coordinator.
2005–2009 – Promoted to Refuge Manager.
November 2018 – Rejoined WCWAid as Refuge Manager.
June 2021–Present – Appointed Chief Executive Officer (CEO).
Key Achievements & Highlights for WCWAid
- Designed and delivered a new volunteer training programme and recruitment drive.
- Raised refuge standards to meet Supporting People requirements, introducing:
- Standardised risk and support assessments
- Individual support plans
- Formal staff supervision
- Annual staff appraisals
- Successfully managed refuge operations throughout the COVID19 pandemic, ensuring staff remained on site to support women and children during lockdowns.
As CEO
- Achieved Women’s Aid National Quality Standards Accreditation.
- Secured a 10-year delivery contract with Cornwall Council, transforming the refuge from operating without a formal contract to a sustainable, updated service model
- Established WCWAid’s first formal partnership agreement with The Women’s Centre and Konnect Communities – the Krefta Partnership, contracted to Cornwall Council.
- Became lead partner in 16 Days Penzance, a community collaboration, coordinating the annual solidarity walk and vigil on the International Day to Eliminate Violence Against Women and Girls (25th November).
- Put West Cornwall Women’s Aid on map as an organisation campaigning to end Violence Against Women and Girls.
- Launched Maura Place, a visible community hub supporting women and girls.
- Introduced first Women’s Aid accredited - educational group work programme Power to Change
- Professionalised and expanded the counselling service: Now over 15 counsellors and 45 women in counselling,
- Recognised as an exemplary provider of student counselling placements due to high-quality training and supervision.
- Ensured all delivery staff receive trauma informed training and established a trauma informed ethos throughout the organisation
Personal Career Achievements
- Served as Business Development Manager for The Women’s Centre Cornwall for 7 years.
- Introduced and managed the IRIS project, collaborating with GP surgeries across Cornwall to implement clinical enquiry into domestic abuse and establish a clear support pathway.
- Developed and managed the highly successful Open Service for women in the criminal justice system
- Delivered trauma-informed community services, commissioned by The Probation Service and delivered across three counties.
About Gill Pipkin
Gill has led a varied career in the private, public and charity sector including as CEO at Citizens Advice Cornwall, where she took a near-failing service and, in under four years led it to become one of the region’s most respected institutions, securing over £1.6 million annually, delivering £25 million in client financial gains, and embedding values-led leadership across a 200-strong team.
Gill is proud to serve as a Non-Executive Director at Coastline Housing and holds multiple trustee roles including with Cornwall Community Foundation, Duke of Cornwall Charitable Foundation, Kingston Citizens Advice and Konnect Communities.


































































