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Forum Terms & Conditions

West Cornwall Women’s Aid Forum is NOT a direct help service.

If you need urgent help, please call our Helpline on 01736 367539, 10am – 3pm. Outside of those hours you can call the National Domestic Abuse Helpline on 0808 2000 247 or the National Rape Crisis Helpline on 0808 802 9999. In an emergency call 999.

Endorsement and accuracy of information

West Cornwall Women’s Aid (WCWA) does not endorse, support, represent or guarantee the truthfulness, accuracy, or reliability of any information posted, or endorse any opinions expressed.

Any reliance on material posted will be at your own risk. You agree not to hold WCWA responsible for any messages posted on our forum that may contradict our terms, and that you will not consider legal action against us.

Registering for the forum

Whilst anyone can read messages posted on the forum, you must have a valid email address to register on the forum before you can post a message.

Respect others

We ask that everyone who posts makes the effort to respect all other views and does not to attempt to force any personal views or opinions onto others. We expect those who post to accept others’ comments in the way they are meant, as in support and information sharing.

Deleting and editing of posts

By posting on West Cornwall Women’s Aid Forum, you agree that WCWA has the right to edit, censor, delete or otherwise modify any posted message.

You can delete your own posts at any time. You cannot delete topics so will have to contact the moderator if you wish to have these removed.

Removal of objectionable messages

Any member who feels that a posted message is objectionable must contact one of the moderators immediately using the “contact moderator” facility. Moderators have the ability to remove objectionable messages and they will make every effort to do so within a reasonable time frame, if they determine that removal is necessary. This is a manual process, so they may not be able to remove or edit particular messages immediately.

Data protection and privacy

West Cornwall Women’s Aid Forum offers a confidential online service and insists that principles of confidentiality are integrated in all aspects of the survivors forum to safe guard the rights of forums users.

WCWA will only collect, process and store information we have openly collected from you or with your consent, in accordance with data protection laws. We will only process what is necessary and we will store everything in secure environments. For more on how we store personal information, see our privacy policy.

However, there are exceptions to this rule where information can be shared without the user’s consent (sometimes referred to as ‘breaching confidentiality’). Information about a user can be shared under the following circumstances:

  • where the user is disclosing information about an act of terrorism
  • where a court orders WCWA to disclose information
  • where there is reasonable cause to suspect that an adult’s life may be in immediate danger
  • where there is reasonable cause to suspect that a child or young person may be experiencing or at risk of experiencing significant harm (see below).

WCWA is also able to view and block your IP address if you break the forum guidelines or these terms and conditions.

If your access to the forum is terminated or suspended for any reason, you must not access the forum or create a new profile without our prior consent, or the new profile will also be suspended.

Contempt of Court

Contempt of court happens when somebody risks unfairly influencing a court case. It may stop somebody from getting a fair trial and can affect a trial’s outcome. This can include commenting on a court case for example on social media or on an online forum.

Do not post any details regarding court proceedings. We cannot allow discussions on details of a case as this could affect the case.

Do not post a comment which could damage the reputation of a named organisation or individual – this is called libel and is against the law.

Safeguarding children

WCWA is clear that even if a child is not being directly hurt, witnessing physical, verbal and emotional abuse can have a serious detrimental effect on him/her. WCWA aims to give each woman space to explore her options and support her to make safe choices for her and her children.

However, if we consider a child is at risk we have a duty to take appropriate action to minimise the risk of harm. This may include working with a woman to contact Children’s Services or, where necessary, making a referral ourselves.

Your username is just for you

Please note that each User account is specifically intended for that one User alone. Please ensure you choose a username which cannot identify you i.e. does not include name, children’s names, birthdays etc. Usernames which cause offence will not be accepted.

Contacting a moderator

If you need to contact us with a messageboard query please allow at least 48 – 72 hours for any response. When contacting a moderator make sure you use an email address that we can safely reply to. If this is different to your registered address please tell us your registered address in the email.

To contact us, please email

Posting a link

Links are allowed on the forum, but only for the purpose of sharing useful information about domestic abuse. Links are not allowed for other purposes outside the context of this subject area e.g. advertising. Inappropriate or unhelpful information will be removed from the forum by moderators. Where third party websites are linked to and from this website, we do not endorse or have any responsibility for such other websites or their contents.

Posting links to blogs

Whilst we make every effort to ensure the safety of all forum members we can not extend that to other parts of the web, and can not allow the promotion of anything that could identify you or others.

Spamming, flaming or advertising is not permitted

Any form of advertising, either commercial or private, or any commercial messages are not permitted on this forum. If you are not sure please check with the moderators.

Inappropriate content

You must ensure that any material submitted by you will not (a) infringe the intellectual property or other rights of any person or entity; (b) breach any applicable law, whether criminal, or otherwise; or (c) be defamatory, profane, sexually oriented, racially offensive, harassing, threatening.

Complaints procedure

Please send all complaints to Any member posting complaints on the forum instead of following the Complaints Procedure will be deemed to have breached the Terms and Conditions and will risk having their account closed.

By registering for this forum you are deemed to have agreed and understood the above and you indemnify WCWA from any resulting damage.

WCWA may change or replace these Terms and Conditions at any time, without prior notice to you. Please review these Terms and Conditions regularly. Continued use of the West Cornwall Women’s Aid Forum after the Terms and Conditions are updated means you agree to be legally bound by the updated Terms and Conditions.

A huge thank you to our main funders

Our Funders & Patrons
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